TICKET SALE TERMS & CONDITIONS – NOZSTOCK 2012
Nozstock 2012 takes places between 27 July 2012 and 29 July 2012 and is being organised by Nozstock Limited. Please read these terms and conditions carefully. If you have any queries then please contact tickets@nozstock.com before purchase. In buying your ticket you will be accepting these terms and conditions. Where we refer to ‘us’ or ‘we’ or ‘our’ in these terms and conditions ‘us’ or ‘we’ or ‘our’ means or refers to Nozstock Limited.
- Nozstock 2012 is being organised by Nozstock Limited. Your contract will be with Nozstock Limited and no-one else. We do authorise ticket agents to deal with the sale of tickets on our behalf.. If you buy a ticket from someone who is not authorised by Nozstock Limited then the ticket will not be valid and it will not permit you entry into Nozstock 2012. If you would like to check whether a particular ticket seller is an authorised agent or not then please email us at tickets@nozstock.com or check for their name on the Nozstock website.
- You are buying tickets for Nozstock 2012 and not a particular artist or attraction – these are subject to change, even at the last minute. We hope that all the artists and attractions that we publicise will perform but we can not guarantee this so we will not refund any tickets in such circumstances.
- Children are welcome at Nozstock 2012. However, you must ensure that you obtain tickets for all those who will be attending, including your kids. A limited number of ‘Teen Tickets’ are available at a reduced price for those who will be under 18 on 27 July 2012. ‘Child Tickets’ are available free of charge for those who will be under 13 on 27 July 2012. If your kids will be attending with these reduced price tickets then they will need to bring age ID with them that confirms their entitlement to the ticket – if they do not then you will need to pay the difference between their reduced price ticket and the adult ticket price.
- Children under the age of 17 must be accompanied at all times by a ticket holding adult (18+) who must accept responsibility for their safety for the duration of Nozstock 2012. We will allow one adult to be responsible for the safety of up to four children but no more. We will check all of this on entrance to the site and children under the age of 17 will not be permitted to enter Nozstock 2012 unless we are satisfied that they have someone looking after them. This is for their safety and security so please ensure that you can comply with these age restrictions before you buy as we will not offer refunds. Please note that some acts at Nozstock 2012 will be unsuitable for children.
- Your ticket(s) will allow you to gain entry on foot to the main Nozstock 2012 site and to camp in our camping fields. You may also use the free Nozstock 2012 bus services between Bromyard Town and the festival site. Your ticket will not permit you to park in our car parks or use our live-in vehicle/campervan areas. If you do intend to bring a vehicle to Nozstock 2012 then you will need to also buy a vehicle ticket – see our website for details. Live-in vehicle tickets must be purchased in advance and will not be available on arrival. Space in our campervan/live-in vehicle fields is very limited and always sells out before the event. Car parking tickets can be bought on arrival, subject to availability. We would strongly suggest you buy in advance. There is strictly no re-entry for vehicles.
- In addition to the price of the ticket to Nozstock 2012 you may have to pay a booking fee and there are additional fees if you pay by credit or debit card.
- All tickets bought for Nozstock 2012 from our website will be personalised ‘e-tickets’. Your tickets will be sent by email to the address that you give us when you buy your tickets. We will ask you who the e-tickets are for – once you have told us who the e-ticket is for then only that person can use that e-ticket. Up until 1 July 2012 we will allow you to transfer an e-ticket to another person but we will charge an administration fee of £5 (per such transfer). We recommend that you retain your confirmation email when purchasing online as proof of purchase.
- Tickets bought from our authorised agents will be hard copy ‘paper tickets’. They will be security coded to guard against resellers – these tickets can not be transferred and will not be valid if re-sold.
- Your ticket is only valid if it is bought directly from Nozstock Limited via our website or from one of our authorised ticket agents. If you buy your ticket from anyone else then your ticket will not be valid and you will be refused entry to Nozstock 2012.
- Unless we have to cancel Nozstock 2012 we will not refund any tickets so please make sure you can come before you buy. If we do have to cancel Nozstock 2012 then our liability to you will be limited to the face value of your ticket. Booking and credit/debit card charges are not refundable under any circumstances – even if we have to cancel Nozstock 2012.
- We reserve the right to change the date of Nozstock 2012 in the event of circumstances beyond our control. If we have to do this then we will tell you about it as soon as possible.
- In buying a ticket you confirm that you have read and understood our rules and regulations and agree to observe them throughout your stay at Nozstock 2012. If you breach any of our rules and regulations then we may eject you without a providing you with a refund. Our rules and regulations are posted on our website at www.nozstock.com and are subject to amendment.
- We reserve the right to refuse admission to any ticket holder. If we refuse admission and you have not breached these terms and conditions or any of our rules and regulations then we will provide you with a refund.
- You must not use your ticket as part of any marketing, media or sales promotion, whether commercial or non commercial, without our prior written consent, excluding resale through the Ticket Trust. The Ticket Trust has been created by the Association of Independent Festivals and Sandbag to offer a safe and secure ticket exchange to help correct the secondary ticketing problem. It provides a platform for safe, secure and legitimate ticket exchange – without the over inflated mark-ups. Nozstock does not allow resale through any other platform.
- Attending any festival carries risks. Admission to Nozstock 2012 is at your own risk. If you are looking after children under the age of 17 then you assume responsibility for their safety and wellbeing. Neither, we, nor the Premises Licence Holder, will be liable for any theft, loss, or damage to property (including motor vehicles) unless such theft, loss, or damage to property has been caused by our negligence – liability for theft, loss, or damage to property caused by your own negligence or by the acts or omissions of traders, patrons, or any other third parties is excluded. Neither, we, nor the Premises Licence Holder will be liable for any personal injury unless your injury has been caused by our negligence – liability for personal injury caused by your own negligence or by the acts or omissions of traders, patrons, or any other third parties is excluded.
RULES AND REGULATIONS – NOZSTOCK 2012
Nozstock 2012 takes places between 27 July 2012 and 29 July 2012 and is being organised by Nozstock Limited. All ticket holders and any other guests and visitors to Nozstock 2012 (including traders, performers and staff) should read these rules and regulations carefully – you must observe them during your stay at Nozstock 2012. If you breach them then we may eject you from the site.
- To gain access to Nozstock 2012 you will need to produce a printout of a valid ‘e-ticket’ (if bought from our website) or hard copy ‘paper ticket’ (if bought from one of our authorised ticket sellers). A valid ticket means a complete hard copy ‘paper ticket’ or full ‘e-ticket’ printout. If you arrive with a defaced or incomplete ticket then we will not permit entry. If you are a trader, a performer, a volunteer, a member of staff then you will need to bring written confirmation of this or you may be denied entry. In addition to your ticket or written confirmation you will also need to bring valid ID. For details of acceptable ID types please see our website FAQs. A ticket is not valid without accompanying ID.
- In order to gain access to our car park then you will need to buy a car parking ticket – these are available in advance or, subject to availability, on the gate. For safety reasons we do not allow sleeping in the car parking area. In order to gain access to our campervan/live-in vehicle area then you will need to buy a campervan ticket – these must be purchased in advance as they always sell out. Please see our website for details. You cannot bring a vehicle into the main festival site.
- If you are under the age of 17 then you must be accompanied at all times by a ticket holding adult (18+) who must accept responsibility for your safety for the duration of Nozstock 2012 (maximum of 4 per adult). We will check all of this on entrance to the site and if you are under the age of 17 you will not be permitted to enter Nozstock 2012 unless we are satisfied that you have someone looking after you.
- Please note that some acts at Nozstock 2012 will be unsuitable for children: theVelveteenValleycabaret will contain nudity; the Laughing Stock comedy tent will contain swearing. Other stages may feature material not suitable for children that we are unable to predict and classify due to the nature of live performance.
- On entry you will be issued with a wristband – this is your proof that you have been permitted entry. The wristband remains the property of Nozstock Limited until the end of Nozstock 2012. You must not tamper with the wristband or allow it to be tampered with. If the wristband has been tampered with or you are found to be not wearing a wristband then you will be removed from the site. It is your responsibility and you must guard your wristband with your life!
- Nozstock 2012 is a licensed and child-friendly event so we do not tolerate illegal drugs or the misuse of otherwise legal substances (such as nitrous oxide). They will be confiscated and we may call the police.
- We do not permit any of the following items anywhere on site: portable laser equipment and pens, unauthorised professional film or video equipment, professional audio recording equipment, air horns, spray cans, fireworks and flares or animals, or anything that we consider could be used as a weapon.
- We allow each adult ticket holder to bring a reasonable amount of alcohol for their own consumption – what we consider reasonable will be at our absolute discretion. Your alcohol must be kept in the camping areas and will not be permitted to be brought into the performance arena – there are plenty of bars in our arenas selling a range of drinks at pub prices.
- For security reasons we do not allow glass anywhere on site – even in the camping areas.
- It is a condition of entry that you agree to be searched when you enter the site and whenever you enter the performance arena. If you are found to be carrying prohibited items then we may confiscate them or we may eject you from the site.
- We reserve the right to search you at any time if we suspect you of carrying any prohibited items, or if we suspect you of carrying out illegal activities. If you refuse to be searched then we may eject you from the site.
- We will not tolerate any violent or abusive behaviour towards our staff or other festival goers – you will be immediately ejected. Please co-operate with our staff – they are there for your safety and security.
- We reserve the right to refuse admission.
- As a condition of entry you irrevocably consent to being filmed or sound recorded for TV, Video, DVD, Webcast or other public broadcast as part of the audience or by security CCTV.
- If you are lucky enough to look under the age of 25 then you will be asked to prove that you are 18+ when purchasing alcohol or tobacco or when gaining entry to age-restricted venues on the site. We only accept recognised original photo ID such as a passport, drivers licence, etc.
- We do not permit any trading or flyering on site without our prior written consent.
- Official merchandise will be available on site. Please do not buy from unlawful street traders.
- Please use the litterbins and recycling points provided.
- No campfires or other fire sources are allowed anywhere on site. No generators or sound systems are permitted unless we have agreed this in writing with you prior to arrival. You will be asked to provide proof of this permission and this will be validated on site by the personnel stated in your letter.
- There will be plenty of clean toilets – please use them and not the hedges. Consider your environment.
- Remember – smoking is not permitted in any enclosed public spaces or buildings. A festival is no different.
- Have fun but please act responsibly – consider your own safety and that of other guests.
- Attending any festival carries risks. Admission to Nozstock 2012 is at your own risk. If you are looking after children under the age of 17 then you assume responsibility for their safety and wellbeing. Neither, we, nor the Premises Licence Holder, will be liable for any theft, loss, or damage to property (including motor vehicles) unless such theft, loss, or damage to property has been caused by our negligence – liability for theft, loss, or damage to property caused by your own negligence or by the acts or omissions of traders, patrons, or any other third parties is excluded. Neither, we, nor the Premises Licence Holder will be liable for any personal injury unless your injury has been caused by our negligence – liability for personal injury caused by your own negligence or by the acts or omissions of traders, patrons, or any other third parties is excluded.
- You must observe any reasonable instructions given to you by our staff.
- These rules and regulations are subject to change.
WARNING: EXCESSIVE EXPOSURE TO LOUD MUSIC MAY CAUSE DAMAGE TO YOUR HEARING
