Why should I subscribe to Nozstock The Hidden Valley’s website?
First, you will be able to buy tickets directly from Nozstock and pay by credit card securely through paypal, which will incur the cheapest online booking fee. Secondly, you will receive our email updates. Nozstock is not a fan of spam, so you will only receive relevant updates and they will be few. You can, of course, unsubscribe at any time. Also, you will find out about competitions and special offers, be asked for your feedback to contribute to better future festivals and you’ll be the first to know about any line up changes and news.
How do I get tickets for the next Nozstock?
Various options are offered to you, via local and online ticket outlets. Check out the tickets page for details of our local outlets. You can also join and buy tickets directly from Nozstock. Concession tickets are only available online through the official Nozstock website and are only available in advance – they cannot be purchased on the day. We ask you to only use our registered outlets and not to participate in secondary ticketing. If you have any further questions about ticketing please email the ticket hut. Please ensure you have read our terms and conditions and rules and regs.
What type of ticket should I buy?
We offer adult and teen tickets at Nozstock. A teen is considered to be anyone aged 13-17 at the time of the festival. Anyone aged 18 at the time of the festival is an adult. In the event of teen tickets selling out, then a teen may buy an adult ticket. However anybody aged 16 or under must be accompanied by a guardian of 21+ to the event whatever type of ticket they purchase. I.D will be requested on entrance. A 17 year old can buy a teen ticket, but does not require a guardian. A guardian can be responsible for up to four people at the event. Children aged 12 and under can enter Nozstock completely free. Anybody who requires a guardian at the event must have that guardian with them on arrival and if they leave / re-enter the site. Entrance may be refused unless we are satisfied you have a guardian with you. Security may require photo I.D from you when leaving and re entering the site.
Can I buy day tickets for Nozstock The Hidden Valley?
Nozstock is taking a fresh look at it’s ticketing structure as it does every year. In previous years we have sold Sunday day tickets, available on the gate only, but these will not go on sale should the festival sell out of full weekend tickets. Subscribe and you will be the first to know if and when Sunday day tickets go on sale.
When will my tickets be sent to me and how do I get in?
For online orders made through the Nozstock website your e-tickets will be issued after payment confirmation, within 10 working days of your payment. Please remember to appraise yourself of the terms & conditions and site rules & regulations before arrival at the festival. Nozstock will email you any updates regarding your ticket status and how to gain access to the festival. Please ensure that you check your emails regularly. If you think you have not received your ticket then please check your spam email folder. If you have not received your ticket after 10 working days of purchase please contact us. You should bring your e-tickets to the festival with valid ID, whatever your age or status. Paper ticket buyers will also be required to present valid ID on entry. Concessions will need ID that shows proof of age. Types of ID that are acceptable include: passport, provisional or full driving licence, national proof of age scheme card or an NUS card. All these types of ID should contain a date of birth and photo ID. Your tickets will be exchanged for wristbands from the ticket hut on entry and you will be asked to keep your paper ticket stub or ticket paperwork with you in the event that your wristband needs replacing or there is some issue with your ticket reference after entry. No concession tickets will be on sale during the dates of the festival so please book in advance.
Will I need to show ID at Nozstock?
Yes. Photo ID will be requested on entry and may be requested by management or security staff at any time during the event. It may also be requested when leaving and re entering the site. E-ticket and paper ticket holders will be asked to display ID on entry and concessions will need to present valid photo ID to prove their eligibility for the concession tickets. Under 13s get in free, but they may also require photo ID to clarify their age. Concession tickets are only available online and in advance of the festival dates. Children aged under 17 can only enter the site accompanied by an adult aged 21+, proven to be their guardian. Please also be aware that ID can be requested of you for the purchase of alcohol with any of our bars or traders if you appear to be under the age of 25. Types of ID that are acceptable include: passport, provisional or full driving license, national proof of age scheme card or an NUS card. All these types of ID should contain a date of birth and photo ID.
How do I get to be a ticket outlet for Nozstock: The Hidden Valley?
Contact us to enquire about selling tickets for Nozstock.
Do I have to pay extra for parking at Nozstock?
Yes. We have introduced parking charges. Not only to cover the cost of the car park attendants and green initiatives on site, but also to discourage the gas guzzlers from taking to the roads. The charge is minimal, but we encourage festival goers to use public transport or arrange car shares wherever possible. Bear in mind there is limited parking available. Campers and live in vehicles require a different pass – see question above.
Do I have to pay extra for camping?
For our Friday onwards ticket holders camping in the lush summer countryside on our main campsite comes absolutely free! If you want to arrive on Thursday however we do charge a £10 early entrance fee to cover our opening costs. Camper Vans/Caravans are also welcome at Nozstock Festival but as you need a little more attention we do require you purchase a pass so that we can allocate space. Parking a car is also chargeable. Camper vans will be parked in a camper area separate from the camping site, as space is limited. Tents cannot be set up in the campervan field and will be taken down. The only exception to this rule is if the tents are for children. If you opt for boutique camping through Yippee Yurts, that will be chargeable also.
What are the rules for camper vans & live-in vehicles?
We welcome campervans and live-in vehicles at Nozstock The Hidden Valley. Here are some things to bear in mind:
- You will need to purchase a pass per vehicle to gain access to the campervan field. These need to be purchased in advance of arrival with your festival entry ticket and you will be asked to state your registration number and vehicle type.
- The maximum allotted space for your vehicle is 7m x 5m. You will only be allocated this size space if your vehicle requires it due to space limitations in the field.
- Once you have parked your vehicle you will not be able to exit the site and re-enter excluding in the event of an emergency. Should an emergency occur a festival steward and the Health & Safety or Site Manager should be informed and a banksman will help guide your vehicle to a safe exit. Otherwise, once your vehicle has left the site it cannot re-enter.
- Tents cannot be set up in the campervan field and campervans cannot be located in the general campsite. The only exception to this rule is if tents are for young children. Otherwise tents in the campervan field must be taken down. If you are disabled and receive DLA, then please check out our disabled visitors policy to find out more about disability provisions.
Can I park next to my tent at Nozstock?
No. To ensure the safety of our visitors, only disabled visitors will be given access to park next to their tents. However, the carpark is very close to the campsite. It will only take you two ticks to get to and from your car. There is also a live in vehicles camping area on site and a separate family camping area. The live in vehicle area is strictly for vehicles and tents are prohibited, sorry.
What time can I arrive at Nozstock The Hidden Valley?
Those who have purchased a Thursday night arrival ticket can arrive from 5pm Thursday 31st July. Everyone else can arrive Friday 1st August from 8:30am. The arena will open midday on Friday. Please do not arrive before your ticket allows, or before our gates open as we will not be able to admit you.
What time do I have to leave Nozstock by?
The campsite will close at midday on Monday 4th August 2014. The cows need their home back after all.
How do I get to Nozstock: The Hidden Valley?
Will there be a shuttle bus to Nozstock?
Yes. There is a FREE shuttle bus that runs from the centre of Bromyard (The Conquest Theatre car park, Tenbury Road) to the drop-off point at Bromyard Rugby Club, and on to the Festival site, that runs every 20 minutes throughout the opening hours of the festival, as well as before and after. Check out directions for more shuttle bus details. There are also buses from Hereford and Worcester to the festival site. Please check our travel page for details.
Are there any local facilities at Nozstock The Hidden Valley?
Aside from a variety of food, drinks and various handy consumables to buy on site, the nearest town of Bromyard hosts a variety of shops to meet most needs. We also bring you the Nozstock Supermarche, so you need never leave the confines of the site for the real world! However, if you’re feeling nosy, we encourage visitors to use the local shops, where possible, and help benefit the local community. Vegans can get basic commodities as well as loads of treats and the local bakeries are always worth a visit, but check out the cafe on site for all your cake needs.
Is there accommodation near the festival?
If the thought of setting up a tent and resting your head on a rolled up hoodie gives you the heebie jeebies, or you just want to spend your Nozstock in style then cosy camping with Yippee Yurts is for you. Rent yourself a bell tent and from a menu to suit your wallet choose what home comforts you just can’t live without. There’s cushions, charging facilities, a lounge and even a luggage porter service. Cosy, comfortable, warm and dry, Yippee Yurts are the perfect place to rest your head after an exhausting day being entertained on the farm.
However if sleeping on site really isn’t for you there is a plentiful supply of local inns and great countryside accommodation in Herefordshire. Check out: Visit Herefordshire and Go Herefordshire for more info.
Can I bring a gas camping stove?
Yes, you can bring a gas camping stove as long as it is raised up off the ground. Unfortunately we cannot allow BBQ’s or campfires, the cows don’t like it!
Can I bring my pet to Nozstock?
Sorry, no pets allowed. Resident cows, cats, chickens, dogs and ducks rule.
Can I bring my own drinks to Nozstock?
You can bring your own drinks into the campsite, but will not be permitted to bring them into the arenas during the event, whatever container they may be in. Bag searches may be undertaken so please do not attempt to sneak alcohol in. You will be allowed to bring a reasonable amount of alcohol onto the campsite with you. What is deemed reasonable is at gate staffs discretion. We are very grassroots and still growing. The revenue from the bars helps to keep Nozstock bringing you the fun and frolics that it does year after year. Plus we serve not only real draught beer, local ales and top quality ciders but also cocktails! No glass allowed on site.
Is there anything I shouldn’t bring to Nozstock?
For security reasons and for the protection of the cows’ land, we do not allow glass anywhere on site including the camping areas and car parks. Chinese Lanterns are harmful to our birds so these are not permitted. Nitrous oxide is also not permitted at the festival. These items will be confiscated. Please make sure you note our rules & regulations on site and terms & conditions before arrival.
Are there any showers?
Yes, showers are available for your luxury festival experience. Expect that clean-head feeling whether rain or shine…
Do you have disabled facilities at Nozstock?
Nozstock is set on a country farm and therefore the terrain is rugged. However, we have had many disabled visitors in the past and with good preparation, we will meet any practicable needs. All venues on site are accessible from ground level and disabled parking and toilets are provided, as well as a disabled camping area. We can also provide large print versions of our programme. More details on facilities for those with disability can be found in our policy. To ask any further questions, please contact us.
What is Nozstock The Hidden Valley’s policy if children get lost?
We take safety of children very seriously at Nozstock. The Health and Safety Manager will quiet the event and announce any information over the public address system, in order to reunite families as quickly and calmly as possible. Parents should take children to The Hope Centre Lost Children Area in The Dingle on arrival to the site to ensure their phone number is written on their child’s wristband. If leaving or entering the site anyone aged 16 or under would need to be accompanied by a guardian of 21+. Photo I.D may be requested.
Can I get cash onsite at Nozstock The Hidden Valley?
Nozstock provides its visitors an ATM on site, though all transactions will be subject to a fee by the ATM provider. The local town Bromyard also has at least 3 ATMs for your use. The ATM at the festival site will be denoted by a £ pound sign on the site map. If tickets are available to buy on the day, they cannot be purchased by card at the gate so you will need cash on arrival at the ticket hut if you have not pre-bought your ticket.
What can I do to help keep my belongings safe at Nozstock?
Nozstock is a very friendly festival, however inevitably some criminals could try and spoil it for others.Tent theft can be really distressing and seriously put a downer on your weekend. Nozstock has experienced security and stewarding teams on site, various lighting, watchtowers and barriers to deter thieves and added smart paint tents to ensure you and your belongings are as safe as they can possibly be. However there is plenty you can do as well. Before the event register your belongings on immobilise.
Once on site, never challenge thieves, but immediately report to campsite stewards any unknown person entering your tent, This includes someone “accidentally” entering the wrong tent or looking for a friend. Make friends with your neighbours, watch out for each other. Always keep valuable items about your person. Split cash between your pockets, don’t have a wallet sticking out. Never leave bags unattended. Place valuables in your sleeping bag when you go to sleep. Keep your camp tidy & your tent messy. Having a messy tent will make it harder for thieves to find items they are looking for. Consider using cheap festival phones for future events.
Does Nozstock recycle?
Yes we do. Waste is sorted at an off site facility after the event. We are working year on year to further improve the amount of waste we recycle and of course anything interesting is kept as material for the next sculpture! Find out more about our green policies.
How do I request a performance at Nozstock: The Hidden Valley?
Check out our info on artist applications. Bands, DJs and solo musicians should email info and a link to their sound and we will get in touch if we would like to book you. Theatrical performance artists should contact us here and visual artists should contact us here. Sadly, due to the number of applications, those who are unsuccessful will not be notified.
When do I find out if I have been selected to perform at Nozstock?
If we can get you on the bill we will let you know as soon as possible. However, final selections can be made as late as July 2014.
If I have applied to perform and bought a ticket to Nozstock, can I get a refund if I get offered a slot?
Yes. In this event please forward your ticket or booking confirmation with a request detailing the title of your act, the stage on which you are performing and the contact name that Nozstock management will have for the act, so we can verify your slot and issue your refund.
How do I find out about work at Nozstock The Hidden Valley?
Whether you’re looking for short or long term experience with the team at Nozstock, there are plenty of ways to get involved. Lots of opportunities exist to join in the magic for stewards, sales and bar staff as well as longer-term posts where you can join the crew in the preparations and get grafting over the weekend! You can find out more, apply online or download an application form on our join the team page. If you’ve got more questions then please email us.
How do I request a stall site?
Check out our requirements and download application forms. Then email your application information and images of your trading or workshop proposal along with any questions you may have.
How do I submit films to the Nozstock Cinetent?
Apply online or download the submission form and send it completed with any useful supportive materials and your .MOV or .AVI file PAL format (DVD accepted) to Nozstock Cinetent, Rowden Paddocks, Bromyard, Herefordshire, HR7 4LS or email us a link.
Can I take photos or shoot video at Nozstock: The Hidden Valley?
Photopasses can be requested by emailing and submitting a link to previous works or a showreel. If you would like to submit your work after the festival, get in touch. Photopasses may be granted on a ticket-buying basis to unknown photographers. Once we accept a minimum of 30 images after the festival, which can be used for the website and future promotions, we will reimburse photographers the full price of their ticket. Check out our gallery to see what previous photographers have achieved at Nozstock.
What images are allowed in the gallery?
Any images of the festival are allowed, subject to decency! Send us links to your images if they are already hosted online or send us a disc to Nozstock: The Hidden Valley, Rowden Paddocks, Bromyard, Herefordshire HR7 4LS. You can upload a limited number of images to our flickr group and share your best Nozstock moments. Please only display your best images that are likely to be interesting to other website and flickr visitors and ensure you have full rights for the image and those depicted within, particularly that you have the rights of parents where a child is recognisable in shot. Please check the rules when uploading to make sure you agree with all the terms of involvement.
My question hasn’t been answered here. What should I do?
Please look at our contact page to find the correct department to direct your enquiry to. Alternatively you can leave a message on our info line on 01885 475005 and we will get back to you as soon as possible. Please also read our policies for more specific information.
* last updated: 15.01.14